Policies and Fine Print
CREDIT VS DEBIT:
Our merchant services provider requires that you use a VALID CREDIT CARD to reserve rooms online or over the phone. Debit cards may be used when you arrive, but not to book rooms.
PET POLICY (opens in a new window)
LODGING POLICY (a.k.a. “the fine print”)
includes information on EXTRA CHARGES
CHECK IN AT: 3pm
CHECK OUT BY: 11am
Blackstone is a smoke-free facility. Smoking is not allowed in the baths, courtyard, parking lots, or in or outside our rooms.
Do not leave tubs unattended with water valves open.
When you turn on your tub, turn the tap either all the way on, or all the way off. Leaving the tap midway between ON and OFF stresses the pump and can cause it to overheat in the mineral water. So please turn the hotspring valve ON and OFF slowly, gently, and completely.
In-room water pressure is subject to dramatic changes as the tubs on the premises ebb & flow. Unattended baths can quickly overflow. Be certain your tub is ALL THE WAY off when you have finished soaking. An overflowing bath is subject to a $150 damage and cleaning fee.
The water source for the private tubs in our lodging units, as well as our Historic Tubs, is usually around 110-112 degrees, so you might find it necessary to use cold water from the shower to cool your bathing water. Commercial hot tubs are standardly 104 degrees. Please be aware that extreme geothermal temperatures can be hazardous in combination with physical conditions such as high blood pressure, heart disease, pregnancy, asthma, etc.
We always recommend that guests bathe soon after their arrival. It is a good way to “reset your body clock” and begin your stay at Blackstone Hotsprings.
Hotspring Baths do not have to be endurance contests! Once your tub is at a comfortable and safe temperature, you can soak for between 5 and 15 minutes. Then we always suggest that you wear a robe and sit outside to cool — spend as much time cooling in the dry desert air as you spent soaking in the hot mineral spring.
Here at Blackstone Hotsprings, guest safety is our #1 priority. We therefore cannot allow children who appear to be under the age of 12 into the Wet Room, Outdoor Baths or Historic Baths, and children aged 12 – 18 who visit the baths with an adult supervisor will be admitted at the discretion of staff. Our policies have been set due to the high temperatures of our hot springs and the depth of our baths. Any guest under the age of 18 must be accompanied by a guardian who assumes full responsibility for the minor.
Each lodging room has a fridge, so you can go to Bullocks (two blocks away on Broadway) for wine, beer, liquor or ice to keep in your room. All rooms have custom dark roast coffee, with sugar and creamer packets provided. Ice is not available on the premises, but can be found at Bullocks downtown, or at Circle K on Date Street.
The east units (Babaloo and Roy Rogers) are next to Sierra Auto Parts. There is a delivery each Monday through Friday night at approximately 10:45pm. The delivery is brief, and they are usually finished and gone within 10-15 minutes. That is just part of what happens when a downtown gets built over a hot spring.
If you have any housekeeping needs during your stay, please let us know. Unless otherwise requested, we do not change bedding and towels during your stay. Fresh towels are always available in the bathhouse.
Each room includes two monogrammed bath robes which are there for you to use during your stay. You can purchase Blackstone robes ($65 each) and other spa items in the bathhouse lobby.
Our Historic Tubs, as well as the tubs in private lodging suites, fill directly from the hot mineral spring. Therefore they are by far our hottest baths. After each bather, our Historic Tubs are drained completely and sprayed with a Hydrogen Peroxide solution. After the sanitizing solution is rinsed from the tub, it is allowed to air-dry until the next bather.
Geothermal water in The Wet Room circulates through water features, which naturally lowers the water tempature to a moderate 103-106. Waterfalls cool the water to keep from using cool (but chlorinated) city water.
There is a constant flow of fresh thermal mineral water into and out of the Wet Room to maintain a constant water level and temperature range.
As the water circulates through the room, an ozonator immediately oxodizes any organic matter and gives it a slight static charge to any contaminants (much like a TV collects all the dust in a room). The ultraviolet light in our ozone filtration system causes any particulate matter in the Wet Room to oxodize and “stick” to the stones in the water falls, which we power-wash and cleanse as with any other filtering medium.
This release, Waiver, Hold Harmless and Assumption of Risk Agreement is made by and between the undersigned (“Guest”) and Blackstone Baths and Beds, a New Mexico LLC (“Blackstone”).
- Due to the natural environment at Blackstone there are hazards, such as, but not limited to: low light, hidden obstacles, uneven surfaces, and wet, slippery and/or icy walking surfaces that may cause Guest to slip or fall.
- Due to the intense heat of our geothermal resource, using Blackstone’s bathing features may present special health considerations for people with chronic conditions such as heart, respiratory, or circulatory conditions, pregnant women, and diabetics. Also, certain medications may intensify the geothermal water’s effect and present unexpected health hazards. If you have chronic conditions or risk factors, you should consult with your health care providers before using Blackstone’s facilities. These conditions (or others) may cause loss of consciousness or other, more dangerous health problems. Bathing in hot water can lower blood sugar levels and if many hours have passed since the last meal, a person may overheat and experience dizziness or loss of consciousness. Hydration is very important by drinking plenty of cool water both during and after your soak. Cool completely before getting dressed after your bath.
- The consumption of alcohol is strongly discouraged, either before or during the use of Blackstone facilities. Alcohol use may increase the effect of potential health hazards, impair judgement, and/or cause light-headedness or loss of consciousness.
- Massage or spa services can cause physical discomfort or personal injury. It is the Guest’s responsibility to inform the therapist of any pre-existing conditions or health conditions (eg: pregnancy, bruising/bleeding conditions, etc.).
- Guest understands that the services provided by Blackstone are available elsewhere. Guest desires to use the facilities at Blackstone with that knowledge, and with full knowledge of the inherent risks and dangers and the physical and emotional injuries that could result and hereby agrees to assume the risk of any such injury.
- Blackstone assumes no responsibility for damage or theft of personal property, or for the offensive or criminal acts of third parties.
- Blackstone will not permit the use of its facilities without the execution of this Agreement and reserves the right to refuse service to anyone.
- Please remove any loose jewelery before entering any of the tubs at Blackstone. Because of our plumbing system and how it connects to the municipal drain that we use for our hot spring water, anything that goes down our drain is forever lost and on its way to Texas down the Rio Grande.
THEREFORE, Guest, in consideration of being permitted to use the facilities of Blackstone, hereby voluntarily releases, waives, discharges and relinquishes any and all claims or causes of action for personal injury, emotional distress, or property damage which may arise as a result of using these facilities, whether caused by any act, or failure to act, negligent or otherwise, of Blackstone. Guest agrees that if any portion of this Agreement is found to be void or unenforceable, the remaining portions shall remain in full force and effect.
It is the intention of Guest by signing this Agreement to exempt and relieve Blackstone from any liability for personal injury, emotional distress, property damage, or loss of property caused by negligence, any of the above-described potential hazards, or otherwise.
As a guest or bather at Blackstone Hotsprings, you acknowledge that you assume all risks.
In case of emergency, call 911 immediately.